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MOTARI Legal

Legal

Privacy Policy

Effective Date: February 23, 2026

Entity: Outsource Kigali Ltd (trading as "MOTARI")

1. Information We Collect

  • Identity and contact details (such as name, email address, and phone number) when you submit forms or communicate with us.
  • Transaction and onboarding details you provide when exploring or making investments.
  • Technical usage information (such as browser details, device type, and interaction events) to improve service reliability and security.

2. How We Use Information

  • To respond to inquiries, verify user requests, and provide customer support.
  • To process investment-related workflows, notifications, and operational updates.
  • To improve platform performance, user experience, and fraud prevention controls.
  • To comply with legal, regulatory, and audit obligations in Rwanda and other applicable jurisdictions.

3. Lawful Basis and Consent

  • We process personal information based on consent, contractual necessity, legitimate interests, and legal obligations.
  • Where consent is required, you may withdraw it at any time by contacting us, subject to legal or contractual limitations.

4. Data Sharing

  • We do not sell personal information.
  • We may share information with trusted service providers (such as infrastructure, communications, and analytics partners) strictly for service delivery.
  • We may disclose data where required by law, court order, or regulatory authority.

5. Data Security

  • We apply technical and organizational safeguards designed to protect data against unauthorized access, loss, misuse, or alteration.
  • No online service can guarantee absolute security; users should also protect their credentials and report suspected misuse promptly.

6. Data Retention

  • We retain personal data only as long as needed for business, legal, compliance, and dispute-resolution purposes.
  • Retention periods vary by data type and applicable legal obligations.

7. Your Rights

  • You may request access, correction, or deletion of your personal data, and request restrictions where applicable.
  • You may object to certain processing activities and request clarification on how your data is used.
  • Requests may require identity verification before fulfillment.

8. Cookies and Similar Technologies

  • We may use cookies and similar technologies for session management, security, and analytics.
  • You can manage cookie preferences in your browser settings, though disabling some cookies may affect functionality.

9. International Transfers

  • Where data is processed outside Rwanda, we apply appropriate safeguards and contractual protections consistent with applicable law.

10. Policy Updates

  • We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and publishing the revised policy on this page.

11. Contact

  • For privacy-related questions or requests, contact MOTARI through the website contact section.